The networking issue has resolved and traffic has returned to normal as of 17:07 UTC.
Posted Dec 27, 2018 - 17:28 UTC
We have detected an upstream networking issue with one of our Internet Service Providers (ISPs). Some merchants may be experiencing timeouts or latency trying to connect to the Braintree Production API or Control Panel.
Engineers are working with our ISP to resolve the issue as quickly as possible.
Posted Dec 27, 2018 - 17:06 UTC
This incident affected: Production API (Gateway API).