Production Networking Issue
Incident Report for Braintree
We have not detected any additional timeouts or latency since 8:36 UTC. Please reach out to if you notice any additional issues.
Posted 11 months ago. Apr 05, 2018 - 09:04 UTC
We have detected an intermittent problem routing inbound requests to the production gateway and Control Panel via one of our Internet Service Providers (ISPs). Merchants may experience intermittent timeouts or increased latency when trying to connect to the Braintree Production API or Control Panel. Engineers are working with our ISP to resolve the issue as quickly as possible.
Posted 11 months ago. Apr 05, 2018 - 08:46 UTC
This incident affected: API and Control Panel.