Status Site Migration
Scheduled for Oct 1, 18:00 - 19:00 UTC
Braintree will be migrating this status site ( to a new domain effective October 1, 2020. The new domain will be Please find details of this migration below:

  • Beginning October 1, 2020, Braintree will be featured on the Product and API tabs of, alongside other PayPal products. This will provide a single, streamlined status page for all PayPal products.

  • Incidents will be reported on just as they are today on this site.

  • All current email subscriptions to this site will be automatically migrated; no action is required. Emails will be sent from beginning October 1, 2020.

  • SMS subscriptions are not supported on, so any SMS subscribers should re-subscribe using their email address. This will be migrated automatically if subscribed prior to September 30, 2020.

  • RSS and Atom feed subscribers will not be migrated and will need to re-subscribe using the Subscribe button on

Questions? Reach out to our support team.
Posted Sep 14, 2020 - 21:04 UTC
This scheduled maintenance affects: Production API (Forward API, Gateway API, GraphQL API), Transaction Processing (United States Processing, Canadian Processing, European Processing, APAC Processing, PayPal Processing), and Control Panel, 3D Secure, Sandbox, Disputes.