This operation is ongoing and will take slightly longer than expected. Some merchants may be experiencing a low rate of errors and/or timeouts. Engineers are working to resolve these errors as quickly as possible.
Posted Oct 08, 2019 - 18:59 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 08, 2019 - 18:00 UTC
This operation has been rescheduled to 8 October 2019 from 18:00 to 19:00 UTC.
Posted Sep 26, 2019 - 15:40 UTC
Between 18:00 and 19:00 UTC on 1 October 2019, engineers will be performing a database update that may have a minor impact on some merchants. Details are below.
All systems will remain online.
Some API and Control Panel request times may spike during the small 5-10 second windows when we execute the final step of the operation.
Though not anticipated, it is possible a small number of requests will fail during this window if the procedure takes longer than expected. Failed requests can be safely retried.
Transactions may be delayed appearing in search results and the Control Panel.