Production Errors
Incident Report for Braintree
Errors and failures returned to normal rates at 21:45 UTC. Engineers will continue to monitor.
Posted Jan 07, 2019 - 21:52 UTC
Some merchants are experiencing errors when attempting to call the Braintree API or access the Control Panel. This issue is also causing elevated processor failures. We're aware of the issue and working to resolve it as quickly as possible.
Posted Jan 07, 2019 - 21:46 UTC
This incident affected: Control Panel and Production API (Gateway API).