Pay with Venmo Processing Issue
Incident Report for Braintree
Resolved
This incident has been resolved.
Posted Jun 11, 2019 - 00:01 UTC
Monitoring
A fix has been implemented and engineers are monitoring the results.
Posted Jun 10, 2019 - 23:12 UTC
Update
We are continuing to investigate this issue and will provide further details as soon as possible.
Posted Jun 10, 2019 - 22:09 UTC
Update
We are continuing to investigate this issue.
Posted Jun 10, 2019 - 21:36 UTC
Investigating
We're currently investigating an elevated rate of Pay with Venmo transaction declines. Other payment methods are not impacted. An update will be provided as soon as possible.

Symptoms
An elevated rate of Processor Declined (2046) responses for Pay with Venmo transactions.

Cause
An upstream issue with Venmo.
Posted Jun 10, 2019 - 21:36 UTC
This incident affected: Transaction Processing (United States Processing).