Visa Europe Processing Issues
Incident Report for Braintree
Resolved
Decline and failure levels have normalized. Additional information can be found on Visa's website.
Posted 19 days ago. Jun 01, 2018 - 21:55 UTC
Update
The majority of Visa transactions have returned to normal decline and failure levels. We are continuing to monitor.
Posted 19 days ago. Jun 01, 2018 - 19:55 UTC
Update
We have observed a couple additional spikes since 17:31 and have no further updates from Visa at this time. We will continue to monitor and provide updates as they are available.

Scope: All transactions using Visa cards issued in Europe may be impacted by this. Some PayPal transactions are impacted as well.
Posted 19 days ago. Jun 01, 2018 - 18:28 UTC
Monitoring
Visa declines and failures have returned to normal levels as of 17:31 UTC. We are continuing to monitor to ensure full recovery. As a result of the issue, we have observed some issues with PayPal performance that may have impacted customers.
Posted 19 days ago. Jun 01, 2018 - 17:49 UTC
Update
Visa continues to work towards resolution. We will provide additional updates as they are available.
Posted 19 days ago. Jun 01, 2018 - 17:18 UTC
Update
Engineers continue to observe intermittent spikes in declines and failures for transactions on Visa cards issued in Europe. Visa continues to troubleshoot the issue.
Posted 19 days ago. Jun 01, 2018 - 16:13 UTC
Update
Visa is continuing to troubleshoot the issue on their end. Engineers continue to monitor the situation.
Posted 19 days ago. Jun 01, 2018 - 15:20 UTC
Investigating
An elevated rate of Visa transactions in Europe are receiving declines and failures as of 13:35 UTC. This is due to an internal issue at Visa. Engineers are monitoring.
Posted 19 days ago. Jun 01, 2018 - 14:31 UTC
This incident affected: European Processing.