We recently detected a networking issue between 15:43 and 16:08 UTC that impacted the availability of the Forward API, Control Panel downloads, and some Pay with PayPal and Pay with Venmo transactions.
Symptoms Timeouts or increased latency when making API calls for the above services.
Cause An upstream networking issue with a third-party Internet Service Provider (ISP).
Posted Dec 18, 2019 - 16:21 UTC
This incident affected: Production API (Forward API) and Control Panel.