3D Secure Processing Issues
Incident Report for Braintree
Our 3D Secure provider has resolved the issue and errors have subsided. The incident window was from 18:02 to 18:08 UTC.
Posted Mar 19, 2019 - 18:15 UTC
We're currently investigating an elevated rate of errors for 3D Secure. An update will be provided as soon as possible.

Impacted transactions will have a 3DS response of "lookup_error".

An upstream issue with our 3D Secure provider, CardinalCommerce.
Posted Mar 19, 2019 - 18:09 UTC
This incident affected: Production API (Gateway API).