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Canadian Processing Operational
European Processing Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 22, 2019

No incidents reported today.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019
Resolved - Our 3D Secure provider has resolved the issue and errors have subsided. The incident window was from 18:02 to 18:08 UTC.
Mar 19, 18:15 UTC
Investigating - We're currently investigating an elevated rate of errors for 3D Secure. An update will be provided as soon as possible.

Symptoms
Impacted transactions will have a 3DS response of "lookup_error".

Cause
An upstream issue with our 3D Secure provider, CardinalCommerce.
Mar 19, 18:09 UTC
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.