All Systems Operational

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Braintree Status

Production API Operational
Forward API Operational
Gateway API Operational
GraphQL API Operational
Control Panel Operational
3D Secure Operational
Sandbox Operational
Transaction Processing Operational
United States Processing Operational
Canadian Processing Operational
European Processing Operational
APAC Processing Operational
PayPal Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - No further impact has been observed since 16:24 UTC.
Feb 14, 17:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 16:59 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 14, 15:26 UTC
Investigating - We're currently investigating reports of buyers receiving errors on the PayPal checkout screen. Other payment methods are not impacted. An update will be provided as soon as possible.

Symptoms
"Things don't appear to be working at the moment" errors displayed to buyers when using Pay with PayPal

Cause
An upstream issue with PayPal.
Feb 14, 14:42 UTC
Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.