Jun 14, 15:45 UTC
This incident has been resolved. The full incident impact window was 8:44 to 9:46 UTC.
Jun 13, 11:12 UTC
A fix has been implemented and we are monitoring the results.
Jun 13, 10:59 UTC
We are continuing to work on a fix for this issue
Jun 13, 10:44 UTC
The issue has been identified and a fix is being implemented.
Jun 13, 10:15 UTC
We are continuing to investigate this issue
Jun 13, 09:45 UTC
We are continuing to investigate this issue.
Jun 13, 09:33 UTC
We're investigating a networking issue that may be impacting the availability of the API or Control Panel for some merchants.
Timeouts or increased latency when making API calls.
An upstream networking issue with a third-party Internet Service Provider (ISP).
Jun 13, 09:16 UTC