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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Moneris Scheduled Maintenance Aug 29, 07:00-11:00 UTC
Moneris is performing scheduled maintenance on August 29th, 2017 between 3:00 AM and 7:00 AM EDT. Merchants processing with Moneris may receive an elevated rate of 3000 response codes (Processor Network Unavailable) during this time period.
Posted on Jul 19, 14:50 UTC
Past Incidents
Aug 20, 2017

No incidents reported today.

Aug 19, 2017

No incidents reported.

Aug 18, 2017
Resolved - TSYS transaction processing has returned to normal. Thank you for your patience.
Aug 18, 20:39 UTC
Monitoring - TSYS has confirmed that the issue is on their side. We are beginning to see transactions succeed. Will continue to monitor the situation.
Aug 18, 19:17 UTC
Identified - An issue upstream of our gateway is causing some transactions to fail. Transactions that fail may return a response code of 3000 (Processor Network Unavailable).

Scope: This issue will only affect a small percentage of U.S. merchants processing via TSYS. The Braintree gateway is currently up and accepting requests at this time.
Aug 18, 18:31 UTC
Resolved - This incident has been resolved.
Aug 18, 08:55 UTC
Monitoring - An issue upstream of our gateway is causing some transactions on the Bambora network to fail. Transactions that fail may return a response code of 3000 (Processor Network Unavailable).

Scope: This issue will only affect European merchants on the Bambora network. The Braintree gateway is currently up and accepting requests at this time.
Aug 18, 08:17 UTC
Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017
Resolved - Traffic to the Braintree API has returned to normal levels. Requests between 22:01 and 22:06 UTC experienced higher than average latency and rate of timeouts.
Aug 9, 22:17 UTC
Monitoring - We're experiencing an elevated level of API errors and are currently looking into the issue.
Aug 9, 22:12 UTC
Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.