All Systems Operational

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Braintree Status

API Operational
Control Panel Operational
Sandbox Operational
United States Processing Operational
Canadian Processing Operational
European Processing Operational
PayPal Processing Operational
APAC Processing Operational
Homepage ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Moneris Scheduled Maintenance Apr 10, 04:00-06:00 UTC
Scheduled - Moneris is performing scheduled maintenance on April 10th, 2017 between 00:00 and 02:00 EDT. Merchants processing with Moneris may receive an elevated rate of 3000 response codes (Processor Network Unavailable) during this time period.
Mar 28, 16:46 UTC
Past Incidents
Apr 25, 2017

No incidents reported today.

Apr 24, 2017
Resolved - Phone systems are once again up. Thank you for your patience.
Apr 24, 15:11 UTC
Investigating - We are investigating issues with inbound calling to the Braintree Sales, Support, and other telephone numbers; Inbound calls may fail or ring without answer. Support remains available via email at support@braintreepayments.com.

There is no effect to production systems or transaction processing.
Apr 24, 14:46 UTC
Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017
Completed - The scheduled maintenance has been completed.
Apr 21, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 19:00 UTC
Scheduled - On April 21st 2017 Braintree will be performing planned maintenance on our Sandbox environment. Merchants may experience degraded performance from API and Control Panel requests between 19:00 and 20:00 UTC.
Apr 18, 21:10 UTC
Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017
Resolved - Phones are operating normally again. We appreciate your patience.
Apr 12, 17:41 UTC
Investigating - We are investigating issues with inbound calling to the Braintree Sales, Support, and other telephone numbers; Inbound calls may fail or ring without answer. Support remains available via email at support@braintreepayments.com.

There is no effect to production systems or transaction processing.
Apr 12, 16:27 UTC
Apr 11, 2017

No incidents reported.