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Braintree Status

API Operational
Control Panel Operational
Sandbox Operational
United States Processing Operational
Canadian Processing Operational
European Processing Operational
PayPal Processing Operational
APAC Processing Operational
Homepage ? Operational
Documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
A scheduled failover between AIB datacenters caused some transactions on the AIB network to fail between 03:07:37 and 03:21:00 UTC. Transactions that failed may have returned a response code of 3000 (Processor Network Unavailable).

Scope: Some European merchants may be affected by this issue. The Braintree gateway is currently up and accepting requests at this time.
Feb 16, 04:02 UTC
Feb 15, 2017
Resolved - Phone systems are functioning normally.
Feb 15, 18:23 UTC
Investigating - We are investigating issues with inbound calling to the Braintree Sales, Support, and other telephone numbers; Inbound calls may fail or ring without answer. Support remains available via email at support@braintreepayments.com.

There is no effect to production systems or transaction processing.
Feb 15, 17:40 UTC
Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017
Completed - The scheduled maintenance has been completed.
Feb 12, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 13:00 UTC
Scheduled - Bank of New Zealand is performing scheduled maintenance on February 13th between 01:00 NZT (13:00 UTC) and 04:00 NZT (16:00 UTC). Merchants processing with the Bank of New Zealand may have transactions declined during this time frame.
Feb 10, 22:47 UTC
Feb 11, 2017
Completed - The scheduled maintenance has been completed.
Feb 11, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 13:00 UTC
Scheduled - Bank of New Zealand is performing scheduled maintenance on February 12th between 01:00 NZT (13:00 UTC) and 04:00 NZT (16:00 UTC). Merchants processing with the Bank of New Zealand may have transactions declined during this time frame.
Feb 10, 22:45 UTC
Feb 10, 2017

No incidents reported.

Feb 9, 2017

No incidents reported.

Feb 8, 2017

No incidents reported.