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Braintree Status

API   Operational
Control Panel   Operational
Sandbox   Operational
United States Processing   Operational
Canadian Processing   Operational
European Processing   Operational
PayPal Processing   Operational
APAC Processing   Operational
Homepage   ? Operational
Documentation   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Moneris Maintenance May 16, 06:00-10:00 UTC
Moneris will be performing scheduled maintenance between 2:00 and 6:00 AM EDT on May 16. During this window, there may be up to 2 minutes during which transactions on the Moneris network may fail or take longer than usual.
Posted on Apr 24, 20:00 UTC
NAB/BNZ Maintenance May 22, 15:00-18:00 UTC
NAB will be performing maintenance on Tuesday 22 May 2018 between 01:00 - 04:00 AEST. No transaction impact is expected, however, it is possible that some transactions on the NAB/BNZ network for may fail or decline during the maintenance window.
Posted on Apr 23, 20:04 UTC
Past Incidents
Apr 26, 2018

No incidents reported today.

Apr 25, 2018

No incidents reported.

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Postmortem - Read details
Apr 13, 19:34 UTC
Resolved - This incident has been resolved.
Apr 13, 06:41 UTC
Update - Braintree engineers continue to work with AIB to resolve the issue. Transactions that fail will have a Processor Response Text of Processor Network Unavailable - Try Again (3000).

Scope: Some European merchants may be affected by this issue. The Braintree gateway is currently up and accepting requests.
Apr 13, 05:12 UTC
Update - Braintree engineers have identified the issue upstream of the Gateway and have engaged AIB to resolve. Transactions that fail may have a Processor Response Text of Processor Network Unavailable - Try Again (3000).

Scope: Some European merchants may be affected by this issue. The Braintree gateway is currently up and accepting requests.
Apr 13, 04:22 UTC
Identified - An issue upstream of our gateway is causing some transactions on the AIB network to fail. Transactions that fail may have a Processor Response Text of Processor Network Unavailable - Try Again (3000).

Scope: Some European merchants may be affected by this issue. The Braintree gateway is currently up and accepting requests.
Apr 13, 03:30 UTC
Apr 12, 2018
Completed - The scheduled maintenance has been completed.
Apr 12, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 19:00 UTC
Update - This maintenance window has been postponed until April 12.
Apr 5, 13:34 UTC
Scheduled - During the specified window, engineers will be performing database maintenance that may result in a few short windows where search results may be delayed and some API and Control Panel requests may take longer than normal. Any requests that timeout can be safely retried.

Questions? Feel free to reach out to our support team.
Mar 23, 18:30 UTC