All Systems Operational

About This Site

Braintree Status

Production API Operational
Forward API Operational
Gateway API Operational
GraphQL API Operational
Control Panel Operational
3D Secure Operational
Sandbox Operational
Transaction Processing Operational
United States Processing Operational
Canadian Processing Operational
European Processing Operational
APAC Processing Operational
PayPal Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2019

No incidents reported today.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Completed - The scheduled maintenance has been completed.
Oct 8, 19:31 UTC
Update - This operation is ongoing and will take slightly longer than expected. Some merchants may be experiencing a low rate of errors and/or timeouts. Engineers are working to resolve these errors as quickly as possible.
Oct 8, 18:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 UTC
Update - This operation has been rescheduled to 8 October 2019 from 18:00 to 19:00 UTC.
Sep 26, 15:40 UTC
Scheduled - Between 18:00 and 19:00 UTC on 1 October 2019, engineers will be performing a database update that may have a minor impact on some merchants. Details are below.

Expected Impact

  • All systems will remain online.

  • Some API and Control Panel request times may spike during the small 5-10 second windows when we execute the final step of the operation.

  • Though not anticipated, it is possible a small number of requests will fail during this window if the procedure takes longer than expected. Failed requests can be safely retried.

  • Transactions may be delayed appearing in search results and the Control Panel.


Region(s) Impacted
All

Questions? Reach out to our support team.
Sep 25, 19:28 UTC
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.