In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 13:00 UTC
Scheduled - National Australia Bank (NAB) will be performing maintenance between 0:00 and 6:00 am AEST on 20 November 2018. During this time, some transactions processed on the NAB and BNZ networks may fail. Any failed transactions can be safely retried.

Scope: Only merchants located in Australia and New Zealand may be impacted by this maintenance.

About This Site

Braintree Status

API   Operational
Control Panel   Operational
Sandbox   Operational
United States Processing   Operational
Canadian Processing   Operational
European Processing   Operational
PayPal Processing   Operational
APAC Processing   Under Maintenance
Homepage   ? Operational
Documentation   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018
Completed - The scheduled maintenance has been completed.
Nov 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 UTC
Scheduled - Venmo will be performing database maintenance between 10:00 and 11:00 UTC on November 14. During this time, merchants may experience an elevated rate of declines for Pay with Venmo transactions. Additionally, marketplace sub-merchants may be unable to use Venmo payouts.

Scope: Only merchants using Pay with Venmo or Venmo payouts may be impacted by this maintenance. Braintree will be up and accepting requests throughout the maintenance period.
Nov 13, 19:37 UTC
Nov 13, 2018
Completed - The scheduled maintenance has been completed.
Nov 13, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 UTC
Update - This maintenance has been rescheduled to 13 November 2018 from 19:00 to 20:00 UTC.
Nov 7, 15:12 UTC
Scheduled - Between 19:00 and 20:00 UTC on 8 November 2018, engineers will be performing database maintenance that may result in a few short windows where API and Control Panel requests take longer than normal. Transactions may also be delayed appearing in search results and the Control Panel.

It is not expected that requests will fail, however, any failed requests can be safely retried.

Questions? Feel free to reach out to our support team.
Nov 5, 18:49 UTC
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.